Useful Information

York has everything you need in the event of an emergency. Urgent care services are available 24 hours a day at York Hospital, located just one mile from the railway station, and emergency dentists are always close by. In the case of a crisis, the local police, fire and rescue services are readily accessible to deliver a fast and effective response.

Emergency Contacts

Call 999 (Ambulance, Fire & Police) - in an emergency.

You should only dial 999 in the case of a serious emergency.
Find out more about when to call 999.

Non-Emergency Contacts

Police non-emergency: 101

Call 101 for general enquiries or to report an incident that does not require immediate attention.

NHS 111 Service: 111

Use the NHS 111 service if you need urgent medical help/advice but it's not a life-threatening situation.

Doctors, Dental and Pharmacy

Stonegate Medical Clinic
Family Private GP Medical Service open Six Days a week with same day or within 24 hours appointments Monday - Saturday

Crystal Clear Dental & Skin Clinic
Private Dental practice situated in the heart of York City Centre. We take care of all your dental needs, along with same day emergency appointments

Monkbar Pharmacy
Late night city centre pharmacy open from 7.30am – 10.30pm.

Location and Weather

Where is York located in England?
York is in northern England, roughly halfway between London and Edinburgh. It sits in North Yorkshire and is well connected by rail, with direct trains from major UK cities.

What is the weather like in York?
York has mild to warm summers and cold winters. Rain is possible year-round, so it’s best to pack layers and a light waterproof jacket. Winter temperatures are usually between 0°C and 7°C. Snow is possible but not common. Summer temperatures usually range from 18°C to 24°C, with occasional warmer spells.

How can I prepare for the weather during my trip to York?
Bring comfortable walking shoes, layers, and a waterproof jacket. The weather can change quickly, especially in autumn and winter.

What time zone is York in?
York follows UK time. This is GMT (Greenwich Mean Time) in winter and BST (British Summer Time) during daylight saving.

Emergencies and Medical Care

What should I do in an emergency while visiting York?
Call 999 for police, fire or ambulance services in a life-threatening emergency. The city has full emergency coverage, with York Hospital located about one mile from the railway station.

What number should I call for non-urgent help?
Dial 101 for non-emergency police enquiries, or 111 for urgent medical advice that isn’t life-threatening.

Are doctors, dentists and pharmacies easy to find in York?
Yes. York has clinics, private GPs and pharmacies in the city centre.

Tipping

What are tipping customs like in York and the UK?
Tipping is appreciated but not required. In restaurants, it’s common to leave around 10–12% if service isn’t already included.

Smoking

What are the smoking and vaping rules in York? 
Smoking and vaping are banned inside all enclosed public spaces, including restaurants, bars and public transport. Many outdoor attractions allow smoking only in designated areas.

Currency

What currency is used in York?
The currency is the British Pound Sterling (GBP). Cards are widely accepted, and contactless payment is common across the city.

Should I carry cash while visiting York?
Most places accept cards, but it’s helpful to have a small amount of cash for markets, small cafés or independent shops.